Privacy Policy

At InfoX AS ("InfoX", "we", "our", "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our information platform and related services. We comply with the General Data Protection Regulation (GDPR) and Norwegian data protection laws.

Table of Contents

1. Information We Collect

Information You Provide

• Account registration information (name, email, company)
• Payment and billing information
• Communications with our support team
• Demo request and contact form submissions

Information We Collect Automatically

• Usage data and analytics
• Device and browser information
• IP address and location data
• Cookies and similar tracking technologies

Information from Third Parties

• Public registry data from Norwegian government sources
• Business information from official databases
• Payment processing information from our payment providers

2. How We Use Your Information

Service Delivery

• Provide access to InfoX platform and features
• Process your searches and data requests
• Generate reports and insights
• Manage your account and subscriptions

Communication

• Send service updates and notifications
• Respond to support requests
• Send marketing communications (with consent)
• Provide security alerts and important notices

Improvement and Analytics

• Analyze usage patterns to improve our services
• Develop new features and functionality
• Conduct research and analytics
• Ensure platform security and prevent fraud

3. Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in operating our platform
• Payment processors for billing purposes
• Analytics providers to improve our services
• Legal authorities when required by law

We never:

• Sell your personal data to third parties
• Share your search history with other users
• Use your data for purposes unrelated to our service
• Transfer data outside the EEA without appropriate safeguards

4. Data Security

Security Measures

• 256-bit SSL encryption for all data transmissions
• Encrypted storage of sensitive information
• Regular security audits and penetration testing
• Strict access controls and authentication
• Compliance with Norwegian data protection regulations

5. Your Rights

Under GDPR and Norwegian law, you have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data
• Export your data in a portable format
• Object to certain processing activities
• Withdraw consent for marketing communications

6. Cookies and Tracking

We use cookies for:

• Maintaining your session and preferences
• Analytics to understand service usage
• Security and fraud prevention
• Improving user experience

Cookie Management

• You can manage cookie preferences in your browser settings
• Essential cookies cannot be disabled
• Third-party cookies require your consent

7. Data Retention

Retention Periods

• Account data: Retained while account is active
• Search history: 90 days for performance optimization
• Support communications: 2 years
• Financial records: 5 years as required by law
• Marketing data: Until consent is withdrawn

8. Children's Privacy

• InfoX is not intended for users under 18 years of age
• We do not knowingly collect data from children
• If you believe we have collected data from a child, please contact us

9. International Data Transfers

• Data is primarily stored in Norway and the EU
• Any transfers outside the EEA use appropriate safeguards
• We comply with GDPR requirements for international transfers

10. Changes to This Policy

• We may update this policy periodically
• Significant changes will be notified via email
• Continued use constitutes acceptance of changes

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Data Protection Authority

You have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) if you believe we have not handled your personal data in accordance with the law.